Operational Excellence for your Enterprise

Faster workflows, better data, less manual work

We partner with enterprise and build software to help them accelerate:

  • AI adoption
  • Digital transformation
  • Continuous improvement

We know that continuous evolution and control of operational software is the future for enterprise. Our purpose is to make this happen.


Platform-powered, AI-enabled

Leveraging our unique foundational platform, our clients build bespoke software which deploys AI, accelerates workflows, automates repetition, and enables higher quality decision-making at every level in the organisation.

Our platform integrates with existing enterprise systems, eliminating the immediate need for major system changes and supporting the preservation of functions that already work well.

We support our clients with rapidly transforming everyday ideas into usable software; get security and speed from the start.

Want to keep things in-house?

Let’s build together. We bring the software engineering and platform expertise, you bring the capacity, ideas and contextual knowledge. Start with a tried and tested platform and build faster and safer with our AI-supported development process.


Why it matters

Rather than relying on generic off-the-shelf options that prioritise common-denominator problems, businesses that partner with us co-design solutions that meet their specific needs.

Our foundational platform gives companies complete ownership over the product roadmap, meaning their high-value features can be prioritised.

Our unique approach - utilising a platform of common building blocks, a well-architected codebase and AI-supported development - enables the fast creation of complex modules and workflows, delivering day one value and a solid framework for transformation.


Operational Core

Operational Core is a platform designed to be the foundation of a unified, bespoke, enterprise-wide software system. It consists of customisable modules and feature building blocks. The web application is hosted as a single-tenant, dedicated deployment, which brings greater security than SaaS, while enabling access from any device with an up-to-date web browser.

Building upon the platform reduces development time and lowers security risks compared to off-the-shelf applications or from-scratch development, all while giving the shortest time-to-value on funcitons which aren’t supported by off-the-shelf solutions.

[Learn more here]


AI-supported development

We use a disciplined, AI-supported framework for development. A comprehensive set of standards guide AI coding agents to comply with the important things: security, preservation of customisations, safe updates and compliance to coding standards.

Humans? We’re always at the helm, providing in-depth enterprise expertise and software engineering experience to ensure the highest quality output.

The result is fast, low-risk improvements and software that is tailor-made for your organisation.

[Learn more here]


Benefits of code

A system created from source code using version control provides:

  • No limitations: never (ever!) be limited by platform capability. If it can be achieved through software, it can be achieved in your system
  • System governance: a single source of truth for all business logic with complete version history
  • Control: your company controls the logic, data flows, and process definitions of bespoke code, which builds operational resilience and lasting business value
  • CapEx not OpEx: one-time investments in software features which can be rolled out across the business in a CapEx (not OpEx) model
  • Data integrity: accurate data structure definitions, validation logic and automations increase the quality of information while reducing time spend
  • Integration longevity: clean interfaces with ERPs, MRPs, CRMs, PLCs and any other system integration
  • Continuous improvement: small code changes enable frequent, low-risk improvements rather than multi-year replacement projects

Who we are

Founded by Will Worrall in 2019, Operational Software began with a problem. Having spent years in the manufacturing industry working initially as a design engineer, then a software engineer, Will saw the constraints of off-the-shelf software - from the factory floor to office operations. Realising it wasn’t a unique problem, but an enterprise-wide challenge, he used his expertise to build Operational Core - the foundation of our bespoke product and service offering.

Today, we are a global team of software engineers and manufacturing specialists headquartered in London, UK.

Will Worrall

Who trusts us?

We have been working with a small and growing number of early adopters including:

Batten & Allen

Market leaders in high-quality precision stamping, with in-house plating, tooling and design engineering.

British Rototherm Group

Manufacturers of world-leading measurement solutions for flow, level, temperature and pressure in demanding environments.

Corgi Hosiery

Suppliers of fine socks and knitwear, made in Wales since 1892, and holders of a Royal Warrant as a mark of quality worldwide.


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